Our client is an 82 bedroom, 4-star Hotel and Spa. Perfectly located on the waterside near Oswestry, Shropshire it's a perfect setting for a relaxing stay, dining, spa getaways and business travel. Our mission is to be the number one choice by consistently providing the highest levels of hospitality, with passion for exceptional guest care delivered by enthusiastic and knowledgeable team with a commitment to make difference each day.
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
What you'll be doing:
Supervise Restaurant planning with overall responsibility for service delivery
Work closely with the Head Chef and Reservations team to ensure exceptional service delivery of all restaurant standards along with helping support events, including weddings and conferences
Supervise operational staff to ensure high quality of event delivery
Collaborate with other departments and operational staff to ensure all areas are ready for guests
Manage client expectations, dealing with and resolving all queries promptly and efficiently
Contribute to the development of team members
What you'll need:
Experience in restaurants service management
Leadership skills to motivate and manage a team
Confidence and diplomacy to liaise with other departments to ensure effective team work that results in an exceptional experience
Good communication skills to find out exactly what clients/guests want
Personal charm to greet guests and ensure a memorable experience
Excellent organisational and exceptional attention to detail
A cool head to deal with last minute requests and problems
A can-do, adaptable and flexible approach to work
What you'll get:
Our client will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
29 days holiday (including bank holidays) increasing with continuous service (pro-rata for part time employees)
Discounted or free food
To apply for this fantastic position please click on the apply button today!
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