General Manager - Fast Food/QSR
£26,000 per annum + excellent benefits
Our client is the UK's leading holiday park operator with more than 60 resorts in beautiful beach and countryside locations. This award-winning company has a diverse portfolio of holiday parks each with their own uniqueness; all offering a range of accommodation types, family activities and dining experiences. The company aims to provide an exceptional experience not just for their holidaymakers, but for their employees too. 2021 has been huge for staycations, making this the perfect time to join the company!
We are currently looking for a General Manager to manage all aspects of their onsite takeaway operations, including mobile pop-ups; leading the team to drive industry leading customer experience and maintain high standards. The ideal candidate will have experience as a General Manager, Unit Manager or Store Manager within a fast-paced, QSR or fast food environment and strong communication skills.
- Operating the brands in line with brand standards, food safety, and health & safety guidelines at all times.
- Being responsible for dealing with customer queries and complaints in the appropriate manner to ensure the customer gains the very best experience.
- Ensuring the effective team levels are maintained both front and back of house at all times and prepare rotas in accordance with rota and wage/turnover %.
- Promoting the business through positive marketing strategies and ensure all POS is up to date and relevant.
- Delivering on performance targets against budget, managing stock, margin and cost control whilst ensuring exceptional customer service at all times.
- Consistently communicating with customers and team to ensure industry leading service levels are met.
Benefits include excellent career progression opportunities, discounted holidays and discretionary bonuses.
If you have the skills and experience that we are looking for, please apply directly to this advert with an up to date copy of your CV.
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